The ISC consultancy team

We have wide-ranging levels of experience and expertise, enabling us to look at projects from a very holistic view point. We are able to fully understand, grasp, develop, test and engage with all aspects of your business, facilitating a rounded and dynamic approach.

ISC’s ethos towards consultancy projects is to embed its team within your organisation to enable the project team to gain a full and detailed understanding of your business, working alongside your management teams and key stakeholders creating a strong and trusting relationship.

ISC has acquired a unique and broad level of knowledge, understanding and experience in management and live operations.

  • Major international and national stadiums

  • Arenas and entertainment complexes

  • Open air large public gatherings - festivals, concerts, and sporting events

  • Major retail complexes

Stadium, facility and venues - Safety and entertainment licencing:

Interpretation of and compliance to the various legislative acts, guides, orders and standards, including:

  • Health and safety management including venue and event risk management plans and processes

  • Sports ground certification and one off special safety certification including entertainment/ event licensing

  • Auditing and review of safety certification documentation and performance

  • Initiation on joint workshop exercises to test joint integrated emergency processes

  • Venue certification (e.g. compliance with FIFA & UEFA specifications for stadiums)

  • Guidance regarding liaison with the emergency services

Stadium, facility and venues - Strategic operational management:

We have the ability to review the whole operation and the outcomes & effects partner organisations have on the performance of the facility and or event. The review and implement integrated management- design, training and development plans:

  • Hospitality, catering and retail plans

  • Ticketing methods of operating and functionality

  • Traffic management plan

  • Facilities and IT management

  • Non-event day management process and procedures

  • Event management plan and decision methodology

  • Operational integration of event owner, emergency service providers and operational stakeholders

  • Development of an integrated customer service plan

Stadium, facility and venues - Tactical operational management:

  • Facility integrated operational documents

  • Event integrated management documents

  • Security operational documents including counter terrorism plans

  • Visitor and Spectator Safety management policy & plans

  • Health & Safety policy plans and documents

  • Command & cooperation structures

  • Stewarding and security structures

  • Medical plan

  • Fire safety plan

  • Contingency plans

  • Emergency Plans - assessment, review, development and testing

  • Business Continuity Management

Stadium, facility and venues - Integrated learning, education & development programmes:

  • Leadership, supervision and management

  • Safety Compliance Management seminars

  • Major Event Safety Management seminars

  • Event Emergency and Contingency Management seminars

  • Incident Recovery and Continuity seminars